Tesco Bank promises to refund credit card customers who were charged for spending via Curve


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Tesco Bank has 'paused' charging its credit card customers a 3.99% fee if they spend via a Curve debit card and has promised to refund those who've already been charged, following a customer outcry.

At the start of June, Tesco Bank changed the rules around what it considers to be a 'cash' transaction and so charges a fee for, and now includes loading money onto a prepaid card as a chargeable transaction.

But angry customers argued that the Curve debit card, which is managed through an app and lets you connect existing credit and debit cards to it to help with budgeting, is not a prepaid card and so should not be subject to the 3.99% fee.